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Whether you're a student with a question, an educator looking to partner, or just want to say hello — we're one message away. Fill out the form and the right team will get back to you.

Support hours

  • Monday – Friday9:00 AM – 6:00 PM
  • Saturday10:00 AM – 4:00 PM
  • SundayClosed

All times are Pakistan Standard Time (PKT). Average first response: under 24 hours.

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Departments

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Technical Support

Login issues, tests not loading, or bugs.

support@prepmaster.pk

Billing & Payments

Plans, invoices, refunds, and upgrades.

billing@prepmaster.pk

Partnerships

Institutions, tutors, and collaborations.

partners@prepmaster.pk

General Inquiries

Anything else you'd like to ask us.

hello@prepmaster.pk

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Many questions are already answered in our Help Center and FAQ. Check them out for instant solutions.